Piper Electrical opts for Trader

Electrical wholesaler selects MAM's Trader to streamline its business processes and achieve greater operational efficiency

Printable version 14 July 2011

MAM Software is pleased to announce that Piper Electrical Centre has recently installed MAM Trader to manage its electrical wholesale operation. Piper Electrical has replaced its existing software with the industry-specific Trader solution from MAM Software to support key business areas including sales, purchasing stock and accounts.

The Trader software will help Piper Electrical streamline its business processes and achieve greater control of its sales, stock movements, pricing and purchases. By managing its core business activities, Trader will help Piper Electrical improve its customer service, increase operational efficiency and reduce costs.

Operating from premises in Tonbridge, Kent, Piper Electrical is a truly independent electrical wholesaler, providing electrical product requirements to the contracting, maintenance and installation sector of industry. The company stocks a wide range of electrical installation materials, heating and lighting products, backed up by an all-round quality service.

"Our number one consideration was to have confidence in the supplier" said Chris Nowak, Group Finance Director at Piper Electrical. "During the evaluation process, we were impressed by the competence of MAM's presentation and the swift responses to the queries we raised."

"The Trader solution that MAM presented was a substantially better fit for our needs when compared to our existing software. As an electrical wholesale business, we have very specific stocking peculiarities. Trader was priced within our budget and capable of expansion with fair upward growth cost."

"The installation has gone extremely well. The implementer has been outstanding, configuring the software to meet our needs and helping our staff get to grips with its features and functions. It's still early days, but the software is already proving to be as beneficial as we had hoped."

"Trader has some excellent features. The pricing is extremely flexible and the margin reports are great. It has already helped us improve profitability. The hard and soft stop feature, for example, allows our accounts team to send warnings to point-of-sale or physically restrict transactions when selling to overdue accounts."

"Trader is becoming the backbone of our operation and we expect our efficiency to continue to improve over time as we learn more about its capabilities and utilise its full potential."

"Trader is designed to address the unique challenges faced by distributors and wholesalers, from purchasing and stock management to sales and reporting" said Steve Page, Trader National Sales Manager at MAM Software. "By connecting business processes, Trader is able to help companies like Piper Electrical achieve greater control of their operations. Our objective is to help them increase efficiency, enhance customer service and improve their bottom line."

For further information on Trader, please contact MAM Software on 01226 352901 or visit www.mamsoft.co.uk/trader